NDIS Provider services

A NDIS service provider is an accredited individual, organisation or business that provide services or products to NDIS participants. The main job of a service provider is to make the participants life easier by helping clients to develop their skills, gain independence and to alleviate challenges from their disabilities to help participants to live their lives as normally as possible.

Registered NDIS service providers have undergone a strict and rigorous process of proving to the NDIS that they are qualified, equipped and highly trained to provide NDIS participants the best services possible.

At Better Oz Cares we always focus on a person-centred approach to our clients. This means that to us you’re more than a client, you are a person. This means that we want to tailor our clients care so that our clients feel comfortable and enjoy their service.

We offer a range of services including; Occupational and physiotherapy, counselling, nursing care, dietician, dietician, personal care, assistance with travel, mobility training and help with accommodation and tenancy assistance. If you are unsure if offer a service just ask us and we’ll promptly and politely let you know.

The Disability Support Pension and other Centrelink payments are completely separate from the NDIS. The only exception being that Mobility Allowance from Centrelink may be replaced if your NDIS plan includes transport-related funded supports. Most importantly if you are on a Disability Support Pension you do not automatically become eligible for NDIS support and funding.

We are happy to start assisting you as soon as you are ready. Just send us an enquiry or call us and we’ll make sure you are our top priority.

To find out if you are eligible for the NDIS go to the NDIS checklist. Here’s a link to help you out: www.ndis.gov.au/applying-access-ndis/am-i-eligible

First, you’ll need to book a pre-planning meeting with your Local Area Coordinator (LAC) or NDIA planner. Here you will chat about your goals and aspirations and generally what assistance you may require. After this meeting you LAC or NDIA planner will let you know how long your plan will take to be approved. Once the plan is approved you can then talk to a service provider such as Better Oz Cares about how best to implement your plan.

This can be done in 5 easy steps:

1. Talk to your current NDIS provider. This is just to reassure them that they haven’t done anything wrong.
2. Look over your current service agreement. Your current agreement will have a section that explains what to do in order to terminate your agreement with your current provider.
3. Now you need to end the service agreement. It’s recommended that you don’t do this over the phone as this can be recorded as an informal method and be ignored. Sending an email that states your formally terminating the agreement shows proof and a date for which you started the process to end the agreement.
4. Now you just have to end your service booking in the MyPlace portal. Remember this is your NDIS participant portal.
5. Now you’re free to sign up with Better Oz Cares! Welcome aboard.